On the AirTies website, select support pages and find your product then download your user manual
Where can I find the CD for my AirTies?
On the AirTies website, select support pages, find your product and download the Easy Installation Software.
How can I access my router’s web interface to set/modify the advanced settings?
Open a web browser (e.g. Internet Explorer, Mozilla Firefox, Netscape) and type http://192.168.2.1 in the address line. This will bring up your router’s web interface.
I forgot the password for my router, what should I do?
If you have forgotten the password you have defined for logging in to your router using the web interface, you need to reset your router to factory defaults. By going back to factory defaults, all other settings that you may have configured (DSL, Wireless, LAN settings) will also be erased. To reset your router, press and hold the “Reset” button on the back panel for 5 seconds while your router is on. You can then login to the web interface by leaving the password field blank, and reenter all your settings.
Where can I find the USB driver for my router?
You can download the USB driver for your combo router with a USB port from the AirTies website .
My AirTies is failing as a result of user error. What should I do?
Even though it is not required by law to repair a product that fails as a result of not following the User Manual guidelines, following its principle of unconditional customer satisfaction, AirTies will make every effort to fix the problem at no charge.
How do I install the ADSL Usage monitor?
Install the ADSL Utility Program that is on the CD included with your router on your computer. When you run the program, you will see the “ADSL Usage Monitor” on the main menu. This displays your monthly ADSL usage (download and upload) and your current download rate.
Can I block access to MSN?
To block the use of programs such as ICQ, MIRC, MSN Messenger, Yahoo Messenger, you need to use 3rd party Firewall or Proxy software.
Can I use my AirTies router overseas?
YES. AirTies products are designed and developed based on the latest technology. You will need to find out the ADSL line parameters (VPI, VCI values, PPPoA/PPPoE encapsulation mode..) used in the country you would like to use your router.
The ADSL LED on my router is not turning on. What should I do?
Check the splitter and cable connections for your router. The hardware connections should be done as explained in the User Manual and Easy Installation CD. If the connections are made correctly, contact your ADSL service provider and report the problem.